• Minutes of 27th September 2021

    27th September 2021

    Clerk’s report

  • In case of flooding

    The Norfolk Strategic Flooding Alliance is a new taskforce, brought together in early 2021, to work so that Norfolk communities and infrastructure are safer and more resilient to the risks of inland and coastal flooding. The Alliance includes, among others, the Environment Agency, Anglian Water, the Association of Drainage Authorities, the Water Management Alliance, Water Resources East, the Norfolk Resilience Forum, the Broads Authority and Norfolk’s County, Borough, City, District and Parish Councils.

    In the event of flooding residents can call 0344 800 8013 to report it. The new number gives residents a single point of contact and allows reports to be made swiftly. Alternatively, residents can continue to report flooding online via Norfolk County Councils flooding pages.

    Different agencies respond to different types of flooding, which has historically made reporting a flood by telephone more complicated when and where it is not possible to ascertain the source of floodwaters. The new number provides a single point of contact making the reporting of flooding quicker and easier. Where there is a potential risk to life from flooding people should still call 999 immediately.

  • Acle Foodbank – new phone number

    Acle & District Foodbank has a new freephone number… 0800 774 7286. If you need a bit of help please ring us…We can provide fortnightly food parcels to help you and your family.

    Don’t forget there is also help via NCC’s Norfolk Assistance Scheme and BDC’s Hardship Fund..you may be eligible for one of these..

    If you would like to donate food or household items to the foodbank, you can drop off at the Acle Methodist Church, opposite the library, on Thursday mornings, from about 10.00 – 11.30, when they have a drop-in coffee morning. Items with a long shelf-life please…

  • Norfolk Assistance Scheme

    Norfolk Assistance Scheme

    The Norfolk Assistance Scheme (NAS) helps people who are unable to meet their immediate needs or need practical support to set up home.  There are many people in our community who need this support.

    The scheme can therefore help people who are struggling because of coronavirus, for example those who have been furloughed, are on reduced hours or have been made redundant.

    Please note: due a high number of applications it’s currently taking us up to 10 working days to respond to you. Please bear with us. We will use databases (such as Norfolk County Council’s Social Services and Department for Work and Pensions) to verify the information provided on the application.

    Support from NAS

    The scheme can help you if you can’t meet your everyday needs and are struggling financially.

    NAS can support you with food, paying your bills and money for everyday essentials.  It can also help you with household items like white goods or beds if you’re having to move house if, for example, you’re fleeing domestic violence or moving out of care and into the community.

    The support we offer is for two weeks to begin with.  If you need more long-term help after that, we can work with you to access further support and find out what other help you might be eligible for.

    Can I get help?

    You must be a Norfolk resident aged 16 or over to apply to the scheme and when you apply we’ll ask you a some questions to check if you’re eligible.

    You may be eligible if you:

    • Have been financially affected by Covid-19, including reduced income or redundancy
    • Are on a low income or receive income-related benefits, such as Universal Credit or Employment and Support Allowance
    • Have dependent children
    • Have a disability or mental health problem
    • Are fleeing domestic violence
    • Need help to remain in the community
    • Are part of a planned resettlement scheme

    We may also ask you to provide evidence to support your application, such as bank statements, payslips, or any other evidence we think we need. If we do not receive the required evidence within 5 working days, your application will be withdrawn.

    How to apply


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