The Norfolk Assistance Scheme (NAS) helps people who are unable to meet their immediate needs or need practical support to set up home.  There are many people in our community who need this support.

The scheme can therefore help people who are struggling because of coronavirus, for example those who have been furloughed, are on reduced hours or have been made redundant.

Please note: due a high number of applications it’s currently taking us up to 10 working days to respond to you. Please bear with us. We will use databases (such as Norfolk County Council’s Social Services and Department for Work and Pensions) to verify the information provided on the application.

Support from NAS

The scheme can help you if you can’t meet your everyday needs and are struggling financially.

NAS can support you with food, paying your bills and money for everyday essentials.  It can also help you with household items like white goods or beds if you’re having to move house if, for example, you’re fleeing domestic violence or moving out of care and into the community.

The support we offer is for two weeks to begin with.  If you need more long-term help after that, we can work with you to access further support and find out what other help you might be eligible for.

Can I get help?

You must be a Norfolk resident aged 16 or over to apply to the scheme and when you apply we’ll ask you a some questions to check if you’re eligible.

You may be eligible if you:

• Have been financially affected by Covid-19, including reduced income or redundancy
• Are on a low income or receive income-related benefits, such as Universal Credit or Employment and Support Allowance
• Have dependent children
• Have a disability or mental health problem
• Are fleeing domestic violence
• Need help to remain in the community
• Are part of a planned resettlement scheme

We may also ask you to provide evidence to support your application, such as bank statements, payslips, or any other evidence we think we need. If we do not receive the required evidence within 5 working days, your application will be withdrawn.

How to apply