Who does what?

Changes to bin collections – put your bins out the night before

Broadland District Council:

As part of our work to continue running services during this time, we are making some changes to the way your waste is collected.

Our general advice is to put your bin out the night before your normal collection day and be prepared to leave it out for longer than usual the next day, as from Thursday, March 19, collection times in the district will be staggered, to avoid contact between crews.

We would like to thank you for your cooperation during this time.

Waste and recycling collections

Some Green and Grey bins (waste and recycling) will be collected from 6.30am rather than 7am. Others will be collected later in the morning, with collections not starting until 8.30am.

Our advice is please leave your bin out the night before collection and leave it out for longer than you normally would.

Garden waste collections

All collections of garden waste may be up to half an hour later than normal.

Information about appointments at Acle Medical Centre

SSAFA Norfolk – the Armed Forces Charity

SSAFA 

We provide lifelong support to those who are serving or have served in the British Army, Royal Navy, Royal Marines or the Royal Air Force, and to their families. Founded in 1885, we’re extremely proud of our long-standing heritage and of all the work we do with inspiring people from Norfolk, across the UK and around the world.

Opening times: Monday to Friday 09.00-12.00

Telephone number: 01603 403 322

If you’re unable to reach us, you can contact Forcesline on 0800 731 4880 between the hours of 09:00 and 17:30, Monday – Friday.  If you need immediate help any other time, please contact Veteran’s Gateway on 0808 802 1212.

Youth Mental Health Support

Anna Freud National Centre for Children and Families 

Mind, the mental health charity

YMCA

Shared ownership properties in Broadland

For any intermediate tenure properties (such as shared ownership or shared equity) there is a new Help to Buy agent to register with and gives applicants access to any new build or resales of affordable home ownership products across the district:-

https://www.helptobuyagent3.org.uk/

For applicants who previously registered with Help to Buy East South East for affordable home ownership products they will now need to re-register with the new agent above as H2B ESE no longer covers Norfolk.

Norfolk Swift Response

Norfolk Swift Response Leaflet

Broadland Older People’s Partnership

Broadland Older People’s Partnership is an independent body whose membership is open to any Broadland resident aged 55 or over or any Broadland resident who is a carer for an older person.
Membership is free and new members are very welcome.
The BOPP’s aims are:
To challenge, advise and comment on the development of services used by older people To provide a focal point for the different statutory agencies within Broadland to consult and liaise with the representatives (organisations and individuals) of older people To raise the profile of older people within the district

https://www.broadlandolderpeoplespartnership.org/

AVA

Acle and District Voluntary Aid (AVA)

Daycare from 09.00 to 15.00 on Tuesdays in the Methodist Chapel in Bridewell Lane, Acle.

As part of your day, there’s a 2-course lunch, companionship, tea, coffee and biscuits.

Access to a hairdresser weekly, and a chiropodist every 6 weeks, comes at an extra cost.

The Norfolk Deaf Association visits monthly for hearing aid maintenance.

Transport to and from the meeting can be provided. Referrals are accepted from Acle Medical Centre and Social Services as well as self-referrals.

Luncheon Club on Wednesdays, from 11 – 1,  includes companionship, tea, coffee, biscuits and a 3-course meal. Transport is available if required.  This luncheon is open to all to join.

To find out more, please ring the Co-ordinator, Mandy Stimpson on 01493 368196.

The group is run almost entirely by volunteers. If you would like to help by volunteering some of your time, please contact Mandy on the above number.

Registered charity no: 285333

Warm Homes Fund

Grants are available for installing central heating for the first time.

WHF leaflet

Universal credit

Universal Credit is being rolled out in the Broadland area.

You can find out more, and get help at:

Broadland District Council

Universal Credit helpline
Telephone: 0800 328 9344
Welsh language (make a claim): 0800 012 1888
Welsh language (report changes): 0800 328 1744
Textphone: 0800 328 1344
Monday to Friday, 8am to 6pm

Norfolk Citizens Advice Bureau (Norwich) may be able to offer advice and support to universal credit claimants who have problems.