Who does what?

101 : Police non-emergency number

Norfolk Constabulary is supporting a Home Office campaign reminding the public that they should call 101 if they need to contact their local police for non-emergency issues.

More than three quarters of 999 calls received by the police are for non-emergencies, such as people reporting crimes that are no longer in progress (for example discovering that their home has been burgled or their vehicle has been stolen), or wanting to discuss anti-social behaviour in their local area.

101 is an easy-to-remember number for the public to call the police, and is designed to reduce the number of non-emergency 999 calls. This allows the police to respond more quickly to genuine emergencies, such as when someone is in immediate danger, a crime is happening right now, or a suspect for a serious crime is nearby.

 

Launched in 2012, 101 covers all police forces across the UK and has replaced individual forces’ local numbers. A call to 101 costs just 15 pence no matter how long your call is. Not only is this cheaper than some forces’ local numbers, the single rate for every call means you know exactly how much your call will cost.

UK Power Networks – assistance during power cuts

Do you need extra support during a power cut or do you know someone else that would need extra support? If so, sign up to our free register.

By joining the register, you will receive:
✔ A priority phone number that you can call 24 hours a day and regular updates until your power is back on
✔ A welcome pack with useful advice about preparing for a power cut
✔ Regular text message updates if you text ‘Power’ followed by your postcode to 80876
✔ Extra support from the British Red Cross

Who can apply
• Customers who are dependent on medical equipment
• Customers who are chronically ill
• Customers with a disability
• Customers who are visually impaired or blind
• Customers who are hearing impaired or deaf
• Elderly customers
• A nursing or residential home
• Customers with young babies in household
• Any other case that you would like us to consider

Click here to apply

Handyperson+ Service

The new Handyperson+ Service can carry out a range of small household repairs and minor adaptations to qualifying residents in the Broadland district.

A trained handyperson can assist and enable beneficiaries to live independently. The service includes access to a range of household checks to ensure the beneficiaries safety and warmth.  The handyperson will also provide information, advice and guidance and can support and refer the beneficiary to other help available e.g. community activities, home help and companionship services, advocacy, benefit claims, health and legal services or financial management.

Who’s it for?

The service is available for anyone over 65 years old but will be specifically promoted to older people with long-term health conditions including those diagnosed with dementia.

How much does it cost?

  • It’s free to those on means tested benefits
  • If you’re not in receipt of means tested benefits, the charge will be £15 per hour, up to a maximum of £30 per visit
  • Materials will be charged for unless grant eligible

what to do next…

  • Contact the Private Sector Housing Team at Broadland District Council to find out whether your job qualifies for the scheme
    • If you qualify we will log your call
    • You will then be contacted to arrange a suitable time to assess your job and, if the materials are available, carry out the work

further information

Basic maintenance jobs include:

  • Exterior works eg. clearing out single storey guttering
  • Low level maintenance work of fixtures and fittings eg. putting up a shelf, fixing a sticking door, changing a light bulb, installing curtain rails or assembling furniture
  • Basic repairs eg. fixing a dripping tap or replacing broken toilet seat
  • Decorating eg. minor paint work
  • Insulation eg. draught proofing or installing a hot water tank jacket
  • We can arrange free home fire risk assessments and smoke alarm fitting
  • Minor aids and adaptations eg. fitting hand grab rails, keysafes, providing access ramps and some assistance technology
  • The advice and installation of care communication equipment, which provide a 24 hour monitoring service for added peace of mind

external links

age uk norfolk

contact BDC

Private Sector Housing Team
Broadland District Council
Thorpe Lodge
1 Yarmouth Road
Thorpe St Andrew
Norwich NR7 0DU
tel: 01603 430518
fax: 01603 430616
email: [email protected]

Library – unstaffed opening hours

You can now visit Acle Library even when it is unstaffed. First you need to register, then you can scan your library card and type your PIN into the access point near the library entrance.

Please note that both documents are two-sided.

Right click on the document and select Print if you wish to print the form – copies are available at Acle Library

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Green, grey and brown bins collection

You can find out which day your bin will be collected by going to BDC’s website by clicking here

District councillor

Your district councillor, Lana Hempsall, has a new website

or click on the link on the right hand side of the page

Police report

With very little crimes of note across North Norfolk & Broadland this week to report on, we start to turn our attention on keeping safe on the run up to Christmas with some festive Crime prevention advice.

 

With Christmas approaching (for some) all too quickly our thought turn to shopping and buying presents for our family and friends. We’re all used to stock piling them under the tree as we draw nearer to the big day. They may look pretty all wrapped up with ribbons and wrapping paper, but they can be equally appealing to the opportunist thief who may be walking past your home and whilst not only admiring the Christmas lights within your house (ideally lighting up the room) they could also be eying up their own present windfall of their own.

 

Some simple advice; Keep your presents out of sight until the night before if you can! It will help to stop temptation, from outsiders and from within the home.

 

Meanwhile police forces across the country, Action Fraud and Get Safe Online are warning consumers to take extra care when shopping for Christmas gifts online.

 

Fraudsters conned consumers out of more than £12m over Christmas last year through online shopping and auction scams. Action Fraud received more than 10,000 reports, with the average loss to victims more than £1,700.

Action Fraud experts say even the most confident online shopper can be caught out by professional fraudsters. But fraudsters often target vulnerable shoppers who are unsure in using modern technology.

 

For advice on how to stay safe shopping online this Christmas got to our website www.norfolk.police.uk

 

Church rooms booking clerk

The new contact for bookings at the Church Room/ Parish Room is Mrs page on 01493 751125

Hall Hire

Contact Mrs. Page on 751125 to book the Church Hall in Norwich Road, Acle

There are several rooms for hire at Acle Recreation Centre, Bridewell Lane – contact 01493 752043 or email: [email protected]

The Methodist Meeting Room on Bridewell Lane can be booked by calling Frances Brady on 01493 751555

What to do in the event of a power cut….

Preparing for a power cut

Below is some advice on how our customers can prepare for a power cut:

§  Keep our freephone number handy

§  See the website for some useful videos offering you advice during a power cut.

§  Keep spare batteries for radios and torches – local radio stations often broadcast helpful information

§  Keep an old-fashioned corded phone which you can plug in, as cordless phones won’t work in the event of a power cut

§  Dress warmly in several layers of clothing, stay in one room or even get into bed

§  Take care if using candles, tea-lights and other naked flames

§  Keep fridges and freezers closed, with a blanket over as they will stay cold for many hours

§  Switch off all your electrical equipment, except one light which will let you know when the power comes back on

§  Remember the street lights may also be off so take care if you go out

§  Look out for elderly neighbours; please consider taking them a flask of hot water round or hot food

UK Power Networks: East of England call 0800 783 8838. You can also see www.ukpowernetworks.co.uk and follow the company on twitter for updates.