Who does what?

Handyperson+ Service

The new Handyperson+ Service can carry out a range of small household repairs and minor adaptations to qualifying residents in the Broadland district.

A trained handyperson can assist and enable beneficiaries to live independently. The service includes access to a range of household checks to ensure the beneficiaries safety and warmth.  The handyperson will also provide information, advice and guidance and can support and refer the beneficiary to other help available e.g. community activities, home help and companionship services, advocacy, benefit claims, health and legal services or financial management.

Who’s it for?

The service is available for anyone over 65 years old but will be specifically promoted to older people with long-term health conditions including those diagnosed with dementia.

How much does it cost?

  • It’s free to those on means tested benefits
  • If you’re not in receipt of means tested benefits, the charge will be £15 per hour, up to a maximum of £30 per visit
  • Materials will be charged for unless grant eligible

what to do next…

  • Contact the Private Sector Housing Team at Broadland District Council to find out whether your job qualifies for the scheme
    • If you qualify we will log your call
    • You will then be contacted to arrange a suitable time to assess your job and, if the materials are available, carry out the work

further information

Basic maintenance jobs include:

  • Exterior works eg. clearing out single storey guttering
  • Low level maintenance work of fixtures and fittings eg. putting up a shelf, fixing a sticking door, changing a light bulb, installing curtain rails or assembling furniture
  • Basic repairs eg. fixing a dripping tap or replacing broken toilet seat
  • Decorating eg. minor paint work
  • Insulation eg. draught proofing or installing a hot water tank jacket
  • We can arrange free home fire risk assessments and smoke alarm fitting
  • Minor aids and adaptations eg. fitting hand grab rails, keysafes, providing access ramps and some assistance technology
  • The advice and installation of care communication equipment, which provide a 24 hour monitoring service for added peace of mind

external links

age uk norfolk

contact BDC

Private Sector Housing Team
Broadland District Council
Thorpe Lodge
1 Yarmouth Road
Thorpe St Andrew
Norwich NR7 0DU
tel: 01603 430518
fax: 01603 430616
email: [email protected]

Library – unstaffed opening hours

You can now visit Acle Library even when it is unstaffed. First you need to register, then you can scan your library card and type your PIN into the access point near the library entrance.

Please note that both documents are two-sided.

Right click on the document and select Print if you wish to print the form – copies are available at Acle Library

[pdf-embedder url=”https://aclepc.norfolkparishes.gov.uk/files/2015/11/20151117153328111.pdf”]

[pdf-embedder url=”https://aclepc.norfolkparishes.gov.uk/files/2015/11/20151117152837482.pdf”]

Green, grey and brown bins collection

You can find out which day your bin will be collected by going to BDC’s website by clicking here

District councillor

Your district councillor, Lana Hempsall, has a new website

or click on the link on the right hand side of the page

Police report

With very little crimes of note across North Norfolk & Broadland this week to report on, we start to turn our attention on keeping safe on the run up to Christmas with some festive Crime prevention advice.


With Christmas approaching (for some) all too quickly our thought turn to shopping and buying presents for our family and friends. We’re all used to stock piling them under the tree as we draw nearer to the big day. They may look pretty all wrapped up with ribbons and wrapping paper, but they can be equally appealing to the opportunist thief who may be walking past your home and whilst not only admiring the Christmas lights within your house (ideally lighting up the room) they could also be eying up their own present windfall of their own.


Some simple advice; Keep your presents out of sight until the night before if you can! It will help to stop temptation, from outsiders and from within the home.


Meanwhile police forces across the country, Action Fraud and Get Safe Online are warning consumers to take extra care when shopping for Christmas gifts online.


Fraudsters conned consumers out of more than £12m over Christmas last year through online shopping and auction scams. Action Fraud received more than 10,000 reports, with the average loss to victims more than £1,700.

Action Fraud experts say even the most confident online shopper can be caught out by professional fraudsters. But fraudsters often target vulnerable shoppers who are unsure in using modern technology.


For advice on how to stay safe shopping online this Christmas got to our website www.norfolk.police.uk


Church rooms booking clerk

The new contact for bookings at the Church Room/ Parish Room is Mrs page on 01493 751125

Hall Hire

Contact Mrs. Page on 751125 to book the Church Hall in Norwich Road, Acle

There are several rooms for hire at Acle Recreation Centre, Bridewell Lane – contact 01493 752043 or email: [email protected]

The Methodist Meeting Room on Bridewell Lane can be booked by calling Frances Brady on 01493 751555

What to do in the event of a power cut….

Preparing for a power cut

Below is some advice on how our customers can prepare for a power cut:

§  Keep our freephone number handy

§  See the website for some useful videos offering you advice during a power cut.

§  Keep spare batteries for radios and torches – local radio stations often broadcast helpful information

§  Keep an old-fashioned corded phone which you can plug in, as cordless phones won’t work in the event of a power cut

§  Dress warmly in several layers of clothing, stay in one room or even get into bed

§  Take care if using candles, tea-lights and other naked flames

§  Keep fridges and freezers closed, with a blanket over as they will stay cold for many hours

§  Switch off all your electrical equipment, except one light which will let you know when the power comes back on

§  Remember the street lights may also be off so take care if you go out

§  Look out for elderly neighbours; please consider taking them a flask of hot water round or hot food

UK Power Networks: East of England call 0800 783 8838. You can also see www.ukpowernetworks.co.uk and follow the company on twitter for updates. 

Information on public rights of way


Who does what?

The Parish Council
is funded by a precept which is an amount decided by the parish councillors
each year and collected for the Parish Council by Broadland District Council as
part of your Council Tax; if you look at your Council Tax bill you will see a
line for a small amount for the Parish Council.

The Parish Council
is made up of 12 parish councillors, voted in by local residents in May
2011.  The parish clerk is employed by
the Parish Council to deal with the administration, take the minutes of the
meetings, produce the accounts and budgets and be the first port of call for
local residents.

The Parish Council
looks after the Pyebush Cemetery, the play areas in Damgate Lane and at Beighton
Road, the grasscutting around the village, various benches, litter bins,
hanging baskets, allotments, bus shelters, the Fletcher Room (Acle Pre-school
at the Primary School) and most of the streetlights.  The Council is consulted on planning
applications but does not make the final decision.  The Council supports various local charities
and groups and appoints some of the trustees for Acle Recreation Centre and the
Acle Lands Trust.

The land and facilities at the Recreation Centre are run by
a management committee of trustees and you can contact the administrator on
01493 752043.

Broadland District
is the authority which decides on the planning applications, (apart
from a few low-lying properties which are in the Broads Authority area.)  It also looks after your rubbish collections,
sorts out street nameplates, deals with pest control and other aspects of
environmental health, tree preservation orders and licensing.  Broadland also runs the Tots 2 Teens holiday
play schemes.

You can contact Broadland District Council on 01603 431133
or www.broadland.gov.uk.  Your district councillor is Lana Hempsall on
01493 751562 or [email protected].

Norfolk County
mends the roads, the pavements, the streetlights on the trunk
roads and some housing estates, manages the schools and adult education, social
services, libraries, public footpaths and bridleways.

You can contact Norfolk County Council on 0344 800 8020 or www.norfolk.gov.uk.  Your county councillor is Brian Iles on 01493
394181 or [email protected].

Should you need him, your Member of Parliament is Keith Simpson and you can contact him on
01603 865763 or [email protected].

The Parish Council
meets on the last Monday of each month (apart from when there is a bank holiday
when the meeting is moved forward) at 7.30 p.m. in the Methodist Hall.  There is always an opportunity for the public
to ask questions or raise issues at the beginning of the meeting but then, once
the meeting starts formally the public is not allowed to join in.  There is no meeting of the full Council
planned for August.

You can contact the clerk, Pauline James, on 01493 751070 or
[email protected]