Who does what?

Recycling – Clean, Dry and Don’t Bag It

As part of the Norfolk Waste Partnership, Broadland District Council has launched a householder campaign aimed at reducing the amount of contamination in Norfolk’s household recycling bins.

In terms of recycling, contamination refers to the type of material put in recycling bins and the quality of that material.

This campaign’s primary focus is to let residents know the ‘3 simple rules’ to recycling: Clean, Dry and Don’t Bag It. The campaign also reminds residents about what can and cannot be put in kerbside recycling bins.

The campaign is called ‘Give your Recycling a Little bit of Love’.

So what is it all about? – Regardless of where people live in Norfolk or what colour their wheeled bin happens to be, the rules of recycling are the same across Norfolk i.e. every household can recycle the same materials and items placed in recycling bins must be ‘Clean, Dry and Loose’.

Norfolk Citizens Advice

https://www.citizensadvice.org.uk/local/norfolk/

Phone : 03444 111 444
Email public@ncab.org.uk

We provide free, confidential and impartial advice and campaign on big issues affecting people’s lives.

Our goal is to help everyone find a way forward, whatever problem they face.

We’re an independent charity and part of the Citizens Advice network across England and Wales.

NCC free taster sessions

As part of the National Festival of Learning, NCC are running a huge variety of FREE taster sessions from 30 May to 3 June, so come along and join in the fun!

Here are just a few of the interesting and unusual things you can have a go at:
Crowdfunding,
Coding,
Animation,
Word, Excel, Publisher, Powerpoint
History and nature walks,

Maths, English, Science  
Languages, lipreading and British Sign Language
Creative sewing, hand knitting, needle felted motifs
Watercolour and acrylic painting,
Lino, t-shirt and intaglio printing,
Digital map making,
Facebook for beginners
Digital photography

Pilates
and many, many more. See the full list here

 www.norfolk.gov.uk/adultlearning

0344 800 8020

Local Police Inspector

The following is a Police Connect message.
I am Lisa Hooper and I am one of the two Local Policing Inspectors for the Broadland District. I am based at Sprowston and I am responsible for the delivery of local policing to the communities of Sprowston, Old Catton, Acle, Wroxham, Blofield, Brundall, Lingwood, Rackheath and of course all the smaller villages around them!

I have been a police officer for 21 years, and have prior to coming to Broadland I had been the Local Policing Inspector for Norwich City Centre, Thorpe Hamlet and Mile Cross. I have only recently moved out of the Broadland area myself, and most of my family live here so I know it well, and it is important to me that local communities are very satisfied with the policing they receive.

Broadland is home to around 126,000 people and my mission is to ensure you receive a first class service when you need us, and also to make sure we are dealing with the local issues which cause you the most concern. We have Safer Neighbourhood Action Panels covering every town and village, so there is always an opportunity for people to get in touch with us and tell us about the things that are happening locally so that we and our partners can work together to ensure Broadland remains one of the safest and happiest places to live in the UK. If you want to get in touch with us you can email us at SNTSprowston@norfolk.pnn.police.uk, SNTThorpeStAndrew@norfolk.pnn.police.uk and SNTAcle@norfolk.pnn.police.uk You can follow us on Facebook and Twitter @BroadlandPolice or you can call 101 and ask to speak to Engagement Officer PC Andy Mason or the local Beat Manager

Acle Medical Centre

Click here for contact details

Appointments system at Acle Medical Centre

Details of the new appointments system are available here

Broadland District Council – training for business start-ups

Is 2017 the year to start your own business?

 Have you always dreamed about starting your own business but not sure where to start?

 Maybe you want to turn your hobby into a business or just want to be your own boss?

 A free programme is offered by Broadland District Council for all Broadland residents who want to find out more about self-employment.

The three hour Business Start-Up Workshop is designed to introduce you to the basic principles of starting a business, where you are also provided with a Business Start-Up Toolkit.

After attending, the follow-on Business Essentials Programme delves deeper into what to expect in starting and running your own business. The course shares knowledge and signposts you to additional resources.

Throughout and after each course, you will receive on-going support and advice from the Council’s Business Advisors as you decide whether running a business is right for you.

After completing the programme, you may have the option to take a series of further free courses as discussed with the Business Advisor.

A new programme begins every month and courses take place at the Council’s training facility in Hellesdon.

For further information please contact the Council’s Business Support team – Tel: 01603 430449, e-mail: business@broadland.gov.uk  or visit our website:  www.broadland.gov.uk/training to find out course dates and the range of other courses available.

101 : Police non-emergency number

Norfolk Constabulary is supporting a Home Office campaign reminding the public that they should call 101 if they need to contact their local police for non-emergency issues.

More than three quarters of 999 calls received by the police are for non-emergencies, such as people reporting crimes that are no longer in progress (for example discovering that their home has been burgled or their vehicle has been stolen), or wanting to discuss anti-social behaviour in their local area.

101 is an easy-to-remember number for the public to call the police, and is designed to reduce the number of non-emergency 999 calls. This allows the police to respond more quickly to genuine emergencies, such as when someone is in immediate danger, a crime is happening right now, or a suspect for a serious crime is nearby.

 

Launched in 2012, 101 covers all police forces across the UK and has replaced individual forces’ local numbers. A call to 101 costs just 15 pence no matter how long your call is. Not only is this cheaper than some forces’ local numbers, the single rate for every call means you know exactly how much your call will cost.

UK Power Networks – assistance during power cuts

Do you need extra support during a power cut or do you know someone else that would need extra support? If so, sign up to our free register.

By joining the register, you will receive:
✔ A priority phone number that you can call 24 hours a day and regular updates until your power is back on
✔ A welcome pack with useful advice about preparing for a power cut
✔ Regular text message updates if you text ‘Power’ followed by your postcode to 80876
✔ Extra support from the British Red Cross

Who can apply
• Customers who are dependent on medical equipment
• Customers who are chronically ill
• Customers with a disability
• Customers who are visually impaired or blind
• Customers who are hearing impaired or deaf
• Elderly customers
• A nursing or residential home
• Customers with young babies in household
• Any other case that you would like us to consider

Click here to apply

Handyperson+ Service

The new Handyperson+ Service can carry out a range of small household repairs and minor adaptations to qualifying residents in the Broadland district.

A trained handyperson can assist and enable beneficiaries to live independently. The service includes access to a range of household checks to ensure the beneficiaries safety and warmth.  The handyperson will also provide information, advice and guidance and can support and refer the beneficiary to other help available e.g. community activities, home help and companionship services, advocacy, benefit claims, health and legal services or financial management.

Who’s it for?

The service is available for anyone over 65 years old but will be specifically promoted to older people with long-term health conditions including those diagnosed with dementia.

How much does it cost?

  • It’s free to those on means tested benefits
  • If you’re not in receipt of means tested benefits, the charge will be £15 per hour, up to a maximum of £30 per visit
  • Materials will be charged for unless grant eligible

what to do next…

  • Contact the Private Sector Housing Team at Broadland District Council to find out whether your job qualifies for the scheme
    • If you qualify we will log your call
    • You will then be contacted to arrange a suitable time to assess your job and, if the materials are available, carry out the work

further information

Basic maintenance jobs include:

  • Exterior works eg. clearing out single storey guttering
  • Low level maintenance work of fixtures and fittings eg. putting up a shelf, fixing a sticking door, changing a light bulb, installing curtain rails or assembling furniture
  • Basic repairs eg. fixing a dripping tap or replacing broken toilet seat
  • Decorating eg. minor paint work
  • Insulation eg. draught proofing or installing a hot water tank jacket
  • We can arrange free home fire risk assessments and smoke alarm fitting
  • Minor aids and adaptations eg. fitting hand grab rails, keysafes, providing access ramps and some assistance technology
  • The advice and installation of care communication equipment, which provide a 24 hour monitoring service for added peace of mind

external links

age uk norfolk

contact BDC

Private Sector Housing Team
Broadland District Council
Thorpe Lodge
1 Yarmouth Road
Thorpe St Andrew
Norwich NR7 0DU
tel: 01603 430518
fax: 01603 430616
email: p.s.housing@broadland.gov.uk